Terms & Conditions

The following terms are the basis of all contracts between AV catering and the customer, for the services and goods supplied by
AV catering

Payment
a) Non returnable deposit of 10% of total value required to secure the booking.
b) The remaining balance will be split into 2 payments,  1/ 40% on or within 14 days prior to event. 2/ Final numbers and the rest  (50%) in full, on or within 7 days prior to the event.

Cancellations will only be accepted in writing, either by post,  e-mail. Any
monies paid in accordance with our booking conditions will be lost.
Any changes in the final number of attendees must be made aware to us 5 days
prior to the event.

We reserve the right to vary the menu if necessary, due to seasonal or other
circumstances beyond our control.
Substitute items will be of an equal value and style to the original.
Where applicable quotes include the provision for laying up food tables.

Any loss or damage to equipment by the customer, or guest, will be invoiced at the full
replacement cost.
Any trays, plates, cutlery or any other form of equipment not accounted for after the event will be invoiced for at the full replacement cost.
We do not accept any liability for delays resulting from adverse weather conditions,
road traffic accidents or road closures, civil riots or strikes affecting the trade,
fire, flood or other natural disaster, or for any other event beyond our reasonable control.

AVcatering